I was going through old claim files yesterday—routine, really—and found a folder labeled 'Unresolved: Smith, M.' I didn’t open it. Just stared at the name. It wasn’t even a big case. A roof leak, minor water damage. But something about the way the file sat there, untouched for ten years… like a letter never sent. I kept thinking: what if I’d just said, ‘I see you’? Not to fix anything. Just to acknowledge. Now I wonder—what small things are still waiting in your pockets, quietly asking to be remembered?